MedicalCare.com
There is nothing more important than your health and the health of those you love. Wether it is a medical emergency or a routine medical procedure, there comes a time when it is critical to find a hospital you can trust. Yet, most people are not sure how to evaluate a hospital or where to start their research.
We know that medical mistakes are the 3rd leading cause of death in the United States.
At any given point in time, one in 25 hospital patients in the united states will receive an infection from their hospital stay. That's approximately 721,800 such infections in 2011 alone.
This is where medicalcare.com strives to help.
Our reporting will show you which hospitals are providing the best quality and the least risk for you and your loved ones.
Hospital Information
Pontiac General Hospital is a Proprietary Acute Care Hospital offering emergency services in Pontiac, MI.
Hospital Overall Rating
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Overall Rating
This hospital's Overall Rating is less than the average hospital.
+ Learn moreworstbestaverageOverall Rating Percentile 13.78
Evaluating a hospital is difficult. Rather than opinion, the above overall rating and the Safety Ratings below are based on analysis. This sophisticated 5 star statistical rating model was created for the Centers for Medicare & Medicaid Services (CMS) by statistical experts at Yale University.
We have converted their original 5 star rating to a letter grade based on ranking the hospital into it's star rating percentile. A score of 88 would mean that this hospital scored above 88% of other measured hospitals - in the top 12%. This translates to a letter grade as follows: below 60 is an F, 60-69 a D, 70-79 a C, 80-89 is a B, and 90-100 is an A.
The purpose of the model is to represent hospital quality based on facts. But facts can be complicated, no hospital is quite the same. Consider that some hospitals treat much sicker patients than others. This overall ratings takes into account pre-existing health conditions, population served, and overall outcomes to give you the most comprehensive, reliable hospital comparison rating.
Known limitations of this model are that much of the data is collected solely for Medicare patients. Also, keep in mind that it accounts for a breadth of services across the entire hospital, departments that are in fact excellent may be overshadowed by others that are not.
We hope that the overall hospital rating will serve as a starting point for understanding your local hospital offerings. We encourage you to also look further into the [link]technical details of this rating[/link] and study the specifics provided below to form your own personalized, more detailed perspective on this hospital's quality of care.
Safety Scores
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Complications
These health measures listed here are graphed in relation to the nation's worst, average, and best reported values.
worstbestaverageRate of complications for hip/knee replacement patients
Number of Cases Too Small0Serious blood clots after surgery
No Different than the National Rate4.92Blood stream infection after surgery
Number of Cases Too Small0A wound that splits open after surgery on the abdomen or pelvis
Number of Cases Too Small0Accidental cuts and tears from medical treatment
No Different than the National Rate1.64Pressure sores
No Different than the National Rate0.45Deaths among Patients with Serious Treatable Complications after Surgery
Number of Cases Too Small0Collapsed lung due to medical treatment
No Different than the National Rate0.4Infections from a large venous catheter
No Different than the National Rate0.17Broken hip from a fall after surgery
No Different than the National Rate0.06
Disclosures & Footnotes
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Infections
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Complications
2012-04-01 through 2015-03-31
Rate of complications for hip/knee replacement patients
1 - The number of cases/patients is too few to report.
2013-07-01 through 2015-06-30
Serious blood clots after surgery
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2013-07-01 through 2015-06-30
Blood stream infection after surgery
1 - The number of cases/patients is too few to report.
2013-07-01 through 2015-06-30
A wound that splits open after surgery on the abdomen or pelvis
1 - The number of cases/patients is too few to report.
2013-07-01 through 2015-06-30
Accidental cuts and tears from medical treatment
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2013-07-01 through 2015-06-30
Pressure sores
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2013-07-01 through 2015-06-30
Deaths among Patients with Serious Treatable Complications after Surgery
1 - The number of cases/patients is too few to report.
2013-07-01 through 2015-06-30
Collapsed lung due to medical treatment
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2013-07-01 through 2015-06-30
Infections from a large venous catheter
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2013-07-01 through 2015-06-30
Broken hip from a fall after surgery
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Patient Opinions
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Patient Recommended
Patients who reported they would recommend the hospital:
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66% "YES", patients would definitely recommend the hospital.
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23% "YES", patients would probably recommend the hospital.
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11% "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it).
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Delivers Timely Help
Patients who reported that they received help as soon as they wanted:
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78% Patients "always" received help as soon as they wanted.
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17% Patients "usually" received help as soon as they wanted.
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5% Patients "sometimes" or "never" received help as soon as they wanted.
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Keeps Rooms Clean
Patients who reported that their room and bathroom were clean:
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69% Room was "always" clean.
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18% Room was "sometimes" or "never" clean.
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13% Room was "usually" clean.
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Keeps Quiet Rooms at Night
Patients who reported that the area around their room was quiet at night:
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77% "Always" quiet at night.
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19% "Usually" quiet at night.
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4% "Sometimes" or "never" quiet at night.
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Has Nurses who Communicate
Patients who reported that their nurses communicated well:
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85% Nurses "always" communicated well.
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10% Nurses "usually" communicated well.
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5% Nurses "sometimes" or "never" communicated well.
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Has Doctors who Communicate
Patients who reported that their doctors communicated well:
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79% Doctors "always" communicated well.
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11% Doctors "usually" communicated well.
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10% Doctors "sometimes" or "never" communicated well.
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Controls Pain
Patients who reported that their pain was well controlled:
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70% Pain was "always" well controlled.
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19% Pain was "usually" well controlled.
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11% Pain was "sometimes" or "never" well controlled.
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Communicates About Home Care
Patients who understood their care when they left the hospital:
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49% Patients who "Agree" they understood their care when they left the hospital.
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43% Patients who "Strongly Agree" they understood their care when they left the hospital.
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8% Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital.
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Communicates About Medications
Patients who reported that staff explained about medicines before giving it to them:
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62% Staff "always" explained.
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26% Staff "sometimes" or "never" explained.
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12% Staff "usually" explained.
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Informs About Recovery at Home
Patients who reported that they were given information about what to do during their recovery at home:
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80% Yes, staff "did" give patients this information.
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20% No, staff "did not" give patients this information.
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Disclosures & Footnotes
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Patient Recommended
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Delivers Timely Help
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Keeps Rooms Clean
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Keeps Quiet Rooms at Night
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Has Nurses who Communicate
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Has Doctors who Communicate
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Controls Pain
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Communicates About Home Care
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Communicates About Medications
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Informs About Recovery at Home
2015-04-01 through 2016-03-31
6 - Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
